Email support@pestlabel.app and include your iOS version, the app version (Settings → About), and what you were doing when the problem appeared. Screenshots help.
Check the EPA registration number against the container (formats like 279-3206 or 67702-6-11204). EPA's service occasionally has outages; saved products keep working offline.
The app matches the exact EPA number printed on your container against New York DEC's current open-data export. Distributor repackages carry their own numbers — scan the number on the actual container. When in doubt, use the NYSPAD portal link in the app and record a manual verification.
New Jersey does not provide the app a stable registration download like NYSPAD. Open the official NJDEP product report from Compliance, find the exact EPA number and product name, compare them with the physical container, and save the reviewer and evidence note. A saved review is evidence of that human check, not an automated NJDEP approval. Use your company workflow for termiticides, turf/ornamental, schools, agriculture, aquatic work, or fumigation.
Excerpts are machine-extracted and start unreviewed — PDF tables often extract out of order. Open the cited page, verify against the container label, and record your review. If extraction is consistently poor for a product, tell us which one.
All data stays on your device — see the privacy policy. Settings → Delete All Local Data removes everything.